Applications Engineer- Hardware

Somerville, MA

Solutions and Applications Engineering

At H2Ok Innovations, we're leading the charge in cleantech innovation, reshaping process industrials and manufacturing to drive operational efficiency and sustainability for our world’s most foundational industries. Powered by our H2Ok AI Co-pilot models and state-of-the-art sensors, our solutions optimize facility performance across various processes, including process manufacturing, production, water management, energy reduction, and waste minimization. Based at Greentown Labs, North America's premier cleantech innovation community, we're a woman-founded startup backed by renowned investors like Greycroft, Construct Capital, 2048 Ventures, and Flybridge Capital. Our groundbreaking technologies have earned accolades and adoption from industry giants like Unilever, The Coca-Cola Company, ABinBev, and Mitsubishi Electric. We're committed to unlocking untapped data for our customers, empowering them to gain a competitive edge and create Industry 4.0.

Transforming our most foundational sectors of society is hard. Very hard. But we’re building an empire. And empire building is not easy. It’s deeply fulfilling, and you will learn and grow tremendously while driving sustainable impact globally with some of the largest players that make everything we eat, use, and wear. Our culture is to foster extraordinary growth within our teammates. We believe in autonomy, ownership, empowerment, demanding excellence, being mission-driven. We believe in creativity, authenticity, and extraordinary growth. We’re looking for relentless, ambitious, creative, and exceptional people to join our team and build the factory of the future.

As an Applications Engineer at H2Ok Innovations, you play a crucial role in being the primary liaison between our organization and our customers. You will work as a bridge between the sales, engineering, and management teams in the overall pursuit of customer success. We seek individuals who embody our core values: customer obsession, keen observation, creativity, resilience, and a relentless commitment to problem-solving. In this role, you will develop a deep understanding of our products to effectively tackle technical challenges, manage customer relationships, provide valuable product applications insights, and contribute to future use cases. You will be an integral member to the hardware team, advancing the capabilities that H2Ok Innovations can bring to its customers.

What You Will Do

Conduct market research through customer interactions, swiftly identifying significant customer challenges to inform product and business development strategies.
Engage directly with customers to manage deployments, lead sample testing, implement products, and ensure hardware specifications are met.
Understand how the processes work at a customer’s plant — e.g. reviewing diagrams, learning how their PLC system works, finding process variables of interest that may help our ML, understanding what processes are more critical to optimize, etc.
Support and educate customers post-deployment, ensuring successful adoption and scalability within their enterprises.
Deployment:
Lead and coordinate installations, collaborating with Field, Hardware, or Software Engineers.
Develop and execute processes for successful implementation and scalable roll-outs.
Travel on-site if needed before, during, or after deployment, ensuring seamless integration of our IoT technologies within customer environments.
Track deployment related deliverables and customer support requests (i.e. sensor installation, network configurations, PLC communication, site Q&A validations, etc.)Lead customer discussions regarding proper install.
Advise on ideal locations to implement H2Ok technology with respect to data collection and physical constrictions.
Applied Data Science:
Analyze and draw insights from proprietary data sets, contributing to informed decision-making.
Present data trends in a manner that shows value to the customer, with the ability to speak to technical and non-technical audiences.
Product Design and Testing:
Design product development guidelines based on customer and market needs, enabling the engineering team to align product features effectively.
Conduct experiments and tests on products for customer readiness and compatibility with field samples/data.
Communicate feedback and product feasibility to the team, contributing to continuous improvement and iteration.

About You

Ability to thrive in a fast-paced team environment with a high attention to detail and a keen eye for problem-solving.
Enthusiastic, positive, proactive and driven attitude (e.g., Ethernet/IP, Modbus RTU, 4-20mA, MQTT) with a security-oriented approach.
Experience in or willingness to learn Linux environments and Rasbian devices.
Comfortable with Physics and Chemistry topics, especially spectroscopy, spectral sensing, and image processing, as well as basic chemical engineering concepts.
Interest in sustainability and a startup environment, along with a strong technical grasp of engineering and science.
Experience working on cross-disciplinary projects involving software and hardware development, IoT, data science, wet lab testing, sensors, data security, and electrical component design.
Excellent soft skills for building relationships with customers at varying organizational levels.
Mechanical or Electrical Engineering background - trained in problem solving to aid strategic thinking and can discuss technical requirements with factory process engineers

Nice to Have

Industrial engineering or manufacturing experience.
Experience in networking and IT.
Exposure to PLC or SCADA systems in a manufacturing environment.
Bilingual (including Portuguese, Chinese, Japanese, French, or German) and can discuss technical requirements proficiently in multiple languages.

Benefits

Direct impact on product and culture.
Comprehensive benefits package including Medical, Dental, Vision, Life Insurance, Disability, Transportation benefit, Health and Wellness benefit, and more.
401k plan with employer matching
Competitive salary and bonus opportunities.
Dynamic and inclusive work environment.
Opportunities for growth and professional development.
Access to Greentown Labs' extensive network of cleantech startups.

Learn How We Think

Learn about our startup journey: Our Journey
How we're combating climate change: AI-Powered Climate Tech
A customer story: Ben & Jerry's uses H2Ok's precision automation to cut time & water usage

Why H2Ok Innovations?

Why H2Ok Innovations?

Impact: Work on cutting-edge AI and sensor tech that’s already transforming how factories use water, energy, and chemicals. Join a tight-knit, ambitious team where your contributions can reshape the industry.

Growth: Join a fast-growing startup where you’ll have the opportunity to shape our content strategy. We value fostering extraordinary growth in our teammates.

Innovative Culture: Work in a high-performance environment that values empowerment, creativity, ownership, autonomy, innovation, excellence, passion, and continuous growth.

Sustainability Focus: Play a key role in promoting sustainability and Industry 4.0 advancements in manufacturing.

Build the intelligence layer powering the next generation of industrial efficiency – with a team that moves fast and delivers real impact.

Our Interview Process

Phone screen with H2Ok Recruiter (15-20 minutes)

Intro call with Hiring Manager (30 minutes)

Depending on the role, a skills exercise that should take no longer than an hour to prep

On-site interview, including short tour of GTL, overview of tech, and interview/presentation with the Hiring Manager and a few team members

Two professional references

Background check

A recent study from LinkedIn showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. H2Ok is committed to building a diverse and inclusive team. So, to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply! If you're ready to play a key role in scaling a game-changing company that’s transforming the industrial sector and advancing sustainability, we want to hear from you!